Terms and Conditions

Terms and Conditions of Use

"Company" – Coolio
"Website" – https://cooliofan.com
"Product(s)" – Personal cooling devices and accessories
"Shipping Address" – The address provided by the customer during checkout for product delivery
"Order Date" – The date the customer's payment was authorized by the payment provider
"Business Days" – Monday through Friday, excluding weekends and public holidays
"Customer/User" – Any person or entity (individual, company, or organization) capable of entering into a legally binding agreement, with a valid credit card and email address

This website is owned and operated by the Company.
The website serves as an online store for the purchase of the Company’s products.
Customer support can be reached at:
📧 Email: cooliofan@gmail.com
📱 WhatsApp: +XXX-XXX-XXXX (insert actual number)
These Terms apply equally to all users regardless of gender.
By purchasing through this website, you confirm that you have read, understood, and agreed to these Terms.
The Company reserves the right to update or terminate the website and/or these Terms at any time without prior notice.
If the customer is a minor or has a legal guardian, they must obtain approval before making a purchase.

Customers can place orders online 24/7, subject to product availability.
Purchases are made by credit card only and are processed via a third-party secure payment gateway.
All prices are listed in EUR (€) and include applicable taxes where required by law.
The Company may change product offerings, remove items, or update prices at any time without notice.
Product images on the site are for illustrative purposes only.
Credit card information is handled securely by the payment provider and is not stored by the Company.
By placing an order, customers agree to receive promotional emails (you may unsubscribe at any time).

Orders are confirmed only after successful payment authorization.
If a product is out of stock or cannot be shipped, the Company reserves the right to cancel the order and notify the customer via email or phone.
The Company may limit the number of items per order at its discretion.

We offer international shipping to most countries in Europe.
Orders are typically processed within 1–3 business days.
Shipping time varies by destination and will be shown at checkout.
A tracking number will be provided once your order has shipped.
If your country charges additional customs duties or import taxes, these are the responsibility of the customer.

You may request to cancel your order before it has been shipped.
We offer a 14-day return window from the date of delivery, provided the item is unused and in original packaging.
To initiate a return, contact us at: cooliofan@gmail.com
Refunds will be issued to the original payment method within 5–10 business days after return approval.
Shipping fees are non-refundable unless the product was defective.

These Terms are governed by and construed in accordance with the laws of [Insert jurisdiction – e.g., “Estonia” or “European Union law”].
In case of disputes, both parties agree to attempt to resolve the issue amicably before pursuing legal action.